Click the Settings heading and under Contract Services, check the Simple Rate option.From Setup > Carrier Interfaces > UPS, select to edit the account.You can enable the UPS Simple Rate option in the account Contract Services settings. Simple Rate does not apply for Return shipments.Shipments cannot contain hazardous materials.Simple Rate shipments cannot exceed 50 lbs.Simple Rate and non-Simple Rate packages cannot be combined in a shipment.

You must be registered for UPS Web Services in StarShip.Simple Rate is valid for the UPS Ground, UPS 3 Day Select, UPS Next Day Air Saver, and UPS 2nd Day Air services. Five different pricing options are available based on package size.

And I’m extremely sure the whole fine thing was made up based on how he said it.Īnyone know who I can contact to get this resolved? I know UPS Stores are a franchise and not operated by UPS, so I don’t know where to turn.UPS ® Simple Rate lets you use your own packaging to ship to anywhere in the U.S. I of course explained again that that is not accurate at all. He had a piece of paper already sitting there with the words “UPS Simple Rate = Media Mail” and said his manager says that Simple Rate is for media mail only and that they are being fined for the packages I’ve been sending out. I went in there this evening to drop off a package for the first time since then, and the employee stopped me at the door saying his manager changed his mind and that they can’t accept the packages.

That was a week ago and I figured all was good. Simple Rate clearly allows packages up to 50 LBS. Driver accused me of taking advantage of the system because the packages should “obviously not be more than five lbs.” I explained again that the 5 LBS is meaningless and doesn’t refer to the weight it “should be”. And I even spoke with the driver at the same time and explained to him. So the labels print out as “5 LBS”.Ībout a week after I started shipping these, the driver who ships off the store each evening started refusing to take the packages because “the weight on the label is inaccurate.” I spoke with the manager of the store and explained to him how Simple Rate worked. As some of you may know, there’s a quirk with Simple Rate in that it does not allow you to input a weight. About a month ago I began shipping out 45 LB packages in a tight medium sized box.

Ups flat rate